Order Processing, Production Time, & Estimated Ship Date
Order Changes & Cancellations
Error Proof Guarantee
Oversize Freight Fee
At madeforshade.com, every product is made to order and we require payment before production can begin. Upon placing your order, your credit card will be charged.
To ensure accuracy and avoid errors, we carefully review each order before initiating production. If we have any questions or concerns, we will temporarily hold your order and promptly contact you to resolve any issues.
Our standard production time varies between 2-10 business days, starting from the day after your order is placed. Please note that some orders may ship sooner than the estimated shipping date provided.
Once production is complete, we will ship your order to you.
Madeforshade.com offers rush service for an additional fee to prioritize your order and ensure it is first in line for production. Please contact our customer service team to inquire about this option.
We at madeforshade.com value your satisfaction and want to ensure that you are happy with your purchase.
We offer a 24-hour review period after you place your order before it is sent to our production facility. This allows you time to review your order and make any necessary corrections or last-minute changes to prevent any potential buyer's remorse.
The 24-hour review period begins from the date and time your order was placed and ends after 1 business day (Monday-Friday). This gives you ample time to double-check your order before it moves into production.
At madeforshade.com, we offer an Error Proof Guarantee to give you peace of mind when measuring your own custom window coverings.
If you make a mistake when measuring, we will remake the product to your corrected size specifications at no cost to you, except for a small $10 per product shipping fee.
The only time you may incur a remake charge is if there is a difference in price between the original product and the remake. Please note that the Error Proof Guarantee applies only to necessary remakes of a product due to customer error in measurements.
Requests for product remakes must be made within 15 days of the delivery date of the original product, and the customer must provide photo proof of the product not fitting the window as well as any other requested proof by our support team.
Product remakes will be made with the customer’s corrected measurements applied to the original product ordered only. The product will be remade in the same style, color, and features as the original order.
If you are unsure of your measurements when ordering multiple products, we recommend ordering one item first to ensure ease of installation and correct measurements before ordering for the rest of your windows. Please note that shades with incorrect measurements after remade by the Error Proof Guarantee are not covered.
Any products ordered outside of the recommended product sizes per specifications on our product pages are not covered. Additionally, commercial or dealer orders are not covered under this guarantee and should contact our office to resolve any issues. Please note that no cash refunds are available under this guarantee.